Customer Service

Current Status
Not Enrolled
Price
1000
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This course is currently closed

Customer Service is the support you offer to your customers before and after they buy your product or service and use it. Having an effective and efficient Customer Service team is critical to success of any business as the team helps the customers to have a smooth and enjoyable experience with organization. It helps in retaing the clients and growing your business

This course on Customer Service shall help you develop the required skills to create happy customers, retain them and grow additional business for your organization, with tips, techniques, and opportunities to create innovative solutions to business challenges.

WHAT YOU’LL LEARN

  • Components of Customer Service
  • Identifying and addressing customer needs
  • Generating repeat business
  • Recovering difficult customers

KEY FEATURES OF THE COURSE

  • 12 Modules / 90 minutes
  • Unlimited 6-month access
  • Self-paced learning
  • Live learning support
  • Assured Certificate from edAmplify

THE EDAMPLIFY IMPACT

  • You will be able to enhance your employability by improving your workplace skills.
  • You will gain the confidence to grow and evolve in the workplace.
  • You will gain that extra edge by acquiring relevant workplace skills.
  • You will be able to widen your perspective on different situations at the workplace.
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